1. Introduction
Welcome to Nexus Cloud. These Terms of Service govern your use of our hosting and other services. By accessing or using our service, you agree to be bound by these terms.
2. Eligibility
You must be at least 13 years old to use our services. By using our services, you represent and warrant that you have the legal capacity to enter into these Terms of Service.
3. User Conduct
Users must comply with all applicable laws and regulations while using Nexus Cloud. You agree not to use our service for any unlawful or prohibited activities, including but not limited to:
- Hacking, DDos, phishing, or distributing malware.
- Infringing on any intellectual property rights.
- Harassing, threatening, or abusing others.
- Engaging in fraudulent activities.
4. Payment and Billing
By purchasing any services from Nexus Cloud, you agree to pay all charges associated with the use of such services. All payments are due at the time of purchase unless otherwise specified.
We accept various forms of payment, including credit cards, UPI, and PayPal. You agree to provide accurate and complete payment information.
5. Refund Policy
We strive to provide high-quality services, but we understand that situations may arise where you need a refund. Our refund policy is as follows:
- Refunds are available within 2 days of purchase if the service was not as described or if technical issues prevented the use of the service.
- To request a refund, please contact our support team at host.nexuscloud@gmail.com with your order details and a description of the issue.
- Refunds will be processed within 2-6 business days after approval.
- Refunds are not available for services that have been fully delivered and used, or for any custom or one-time services.
6. Service Availability
We aim to provide uninterrupted service, but we do not guarantee that our services will be available at all times. Downtime may occur due to maintenance, updates, or other technical issues.
7. Termination
We reserve the right to suspend or terminate your account if you violate these terms or engage in any conduct that we consider inappropriate or harmful.
8. Changes to the Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and your continued use of the service after such changes will constitute your acceptance of the new terms.
9. Contact Us
If you have any questions about these Terms of Service, please contact us at host.nexuscloud@gmail.com